About us: Voice Team, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities. Guided by our core values engagement, integrity, excellence, adaptability, and teamwork we aim to be the global partner of choice.

Role Description

Join us as a Medical Appointment Scheduler in our Santiago de los Caballeros office. As a Voicer Agent, you'll play a critical role in managing patient interactions focusing on scheduling appointments. We expect you to provide compassionate, patient-centered service while adhering to privacy and healthcare compliance standards.

Qualifications

Strong organizational and multitasking skills
Proficiency in computer skills
Fluency in English
Ability to maintain patient confidentiality and comply with HIPAA regulations
Basic knowledge of medical terminology (preferred)
Excellent verbal and written communication skills
No prior experience required

What We Offer:

Lunch Allowance
Childcare Subsidy
Fully Paid Supplementary Insurance
Annual Bonus Based on Company Performance
Monthly Performance Incentive
Monthly Activities
Career Plans
Psychological Assistance Subsidy