PURPOSE: Responsible for presenting and selling Company products and services to existing and new customers, acting as point of contact with customers, partners and achieving sales targets and goals.
Builds and promotes strong, long-lasting customer relationships by partnering and understanding customer needs.
Responsible for identifying business opportunities within the assigned territory, building, maintaining and negotiating to close a sales pipeline to meet sales goals.
Responsible for overseeing sales operations across all Caribbean Spanish- and English-speaking countries in which PTI has a presence.
FUNCTIONS: * Identify new business opportunities by leveraging contacts, research, prospecting, meetings, and presentations.
* Actively market existing and projected PTI assets to Mobile Network Operators (MNOs) and other prospective telecommunication operators within the established territory.
* Prospect new clients, create proposals, presentations, and collateral related to the development of clients and businesses within the assigned territory.
* Develop and nurture customer relationships by identifying requirements and anticipating and resolving problems.
Attend development meetings for operations plans.
* Identify and follow through on any new build opportunities with customers.
Coordinate initial site acquisition activities, provide data for decision-making, close deals, and manage the process.
* Monitor and communicate metrics using tracking tools and reports, including weekly sales activity updates and forecasts.
* Expedite the resolution of customer problems and complaints to maximize satisfaction.
* Organize customer satisfaction surveys, present results, and ensure follow-up action plans.
* Gather industry and field information for positive use in pricing, acquisitions, forecasts, and other business activities.
* Initiate and coordinate the collocation application process with customers, including negotiating and finalizing tenant leases.
